Terms and Conditions

Our service currently covers England, Wales and Scotland. The information and documents we provide for you are electronic copies of authentic documents held by the Land Registries of England and Wales and Scotland or their agents. We do not take responsibility for errors made by the various Land Registries. The information we provide is as provided by them. Neither we nor any third party shall be liable to you or to any third party for any loss or damage, direct, indirect, implied or consequential arising from any inaccuracy or incompleteness, or in delays in the delivery of the said information supplied via this web site. Neither shall we be responsible for loss of business, profits or damages arising therefrom, either in tort, contract, misrepresentation or similar.

You are paying LandRegistryService.org.uk

  • to search the Land Registries of England and Wales and Scotland
  • to establish if the property is registered
  • to establish what documents are available from the land registry
  • to obtain copies of the agreed documents on your behalf

 

You are paying for our time to carry out the search and any costs incurred in the process. If after performing standard searches and an Index Map search and we find that the property is not registered, or there are no documents held at the Land Registry, you will not be entitled to a full refund.

You agree that you will not cancel any credit card payment made by you.

We upload your documents to our website where you can access them and also send a direct download link by email.

Provided Documents

We provide the official copies of the HM Land Registry documents electronically or by hard copy. Documents obtained from Registers of Scotland and Land Registry of Northern Ireland are electronic viewing copies which do not have any evidential status. When required official hard copies can be obtained from the Registers of Scotland or Land Registry of Northern Ireland for an additional fee.

Deliveries

Documents are delivered at our clients request by either email or post. We return email documents within 24 hours to the specified email address subject to normal working hours. Land Registers are not accessible during weekends and bank holidays. Please allow up to ten days for postal deliveries. Occasionally this may have to be stretched to cover for sickness and holidays but we will never be more than a few days late.

Refunds

You will be entitled to a refund within 7 days of purchase in the event that we have not dispatched your order to the relevant government department. This complies with The Distance Selling Directive.

If the order has been dispatched, we are unable to provide a refund to you unless the order has not been processed by us or the relevant government department has not received or processed our order on your behalf.

Cancellation

You will be entitled to a refund within 7 days of purchase in the event that we have not dispatched your order to the relevant government department. In case the property is not registered you are not entitled to full refund.

Links to and from this Website

Links to third party websites on this Website are provided solely for your convenience. Links to third party websites that are posted on this Website are not the responsibility of the Owner. If you use these links, you leave this Website. The Owner has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Owner therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

Service Access

While the Owner endeavours to ensure that this Website is normally available 24 hours a day, the Owner shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Owner’s control.

Liability

THE OWNER, THE OWNER’S LICENSORS, ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THIS WEBSITE), AND ANY OF THE OWNER’S OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS OF ANY OF THEM, EXCLUDE ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE) IN CONNECTION WITH THIS WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE ANY WEBSITES LINKED TO THIS WEBSITE OR THE MATERIAL ON SUCH WEBSITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THIS WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEBSITE OR ANY WEBSITES LINKED TO THIS WEBSITE.

Governing Law and Jurisdiction

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

This privacy policy sets out how Land Search Service Limited, the owner of this website uses and protects any information that you give us when you use this website.

Land Search service Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What we collect

We may collect the following information when you place an order on our website:

  • name
  • contact information including email address

Data collected automatically when you access this website:

  • This information helps us to improve our website’s content and navigation such as IP address, times and frequency with which you access our website.
  • We will collect data automatically with cookies in accordance with our Cookie Policy.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To fulfill your orders that you place on our website
  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We will only hold your data for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request your data be deleted.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may contact us in relation to this Privacy Policy by emailing to This email address is being protected from spambots. You need JavaScript enabled to view it.

This is the Cookie Policy for Land Registry Service, accessible from www.landregisteronline.org.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell services it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

 

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.